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CITY OF BROCKTON

TECHNICAL SUPPORT SPECIALIST

INFORMATION TECHNOLOGY DEPARTMENT

 

       Duties include but are not limited to the following: Performs technical work providing hardware and software support to system end users; provides hardware and software support for end users; provides basic on-site instruction for computer use and software when requested by user.  Identifies user problems and installs, configures and troubleshoots hardware and software problems; troubleshoots network problems.  Plans, researches, and analyzes customers’ requirements; tests new products.  Writes procedures for existing software; updates procedures; researches new software and hardware; develops procedures for implementing new applications; keeps virus software up to date; works with individual clients needing specialized software.  Works with systems analysts on special software issues; investigates improper use of PCs.  Works with network administrator to monitor, inventory and maintain security of network traffic.  Performs similar or related duties as required, or as situation dictates.

       Supervision: Works under the general direction of the Network Administrator; the employee functions independently, referring specific issues to the supervisor; some independent judgment is required when applying technical expertise. 

       Work Environment: Most work is performed in office conditions; work is subject to unplanned events, such as system emergencies; operates standard office equipment, hand tools and power tools; has regular contact with system users; may have access to confidential information about system users.  Errors could result in delay or loss of service, damage to equipment, monetary loss or legal repercussions. 

       Minimum Qualifications: Education and Experience: Associate’s Degree or high school diploma and additional technical training; three years of experience providing technical support; or an equivalent combination of education and experience. 

       License:  Valid Massachusetts driver’s license.

       Knowledge, Ability, and Skill: Knowledge of information technology, networks, computer servers, hardware and software.  Ability to identify and solve a range of user problems; ability to communicate effectively in written and oral form; ability to deliver training and instruction to other City employees.  Excellent technical and communication skills. 

       Essential Functions: Minimal physical effort is generally required to perform most duties; some duties require moderate effort.  Required to stand, walk, sit, speak, hear and use hands to operate equipment, reach with hands and arms, stoop, kneel, crouch and crawl.  Must occasionally climb ladders and lift and/or move equipment weighing up to thirty pounds.  Vision requirements include the ability to read and analyze documents, use computers and operate a motor vehicle.

       Salary $51,302-$64,147, 6 step position, step increases on anniversary date of hire until reach maximum step, position includes medical & other fringe benefits.

       Brockton requires residency within 1 year of employment.  AA/EEO.

       Send a cover letter, resume, copy of valid MA Drivers License, & a copy of attested driving record from MA Registry of Motor Vehicles to Maureen Cruise, Director of Personnel, City of Brockton, 45 School Street, Brockton, MA  02301, via e-mail at personnel@cobma.us, facsimile to 508-580-7133.  Position open until filled.  Finalists will be subject to a Criminal Offender Record Information (CORI) check and a pre-employment physical, which includes a drug & alcohol screening.

CITY OF BROCKTON

PART-TIME

ASSISTANT CITY SOLICITOR

 

The City of Brockton seeks an attorney to serve as a part-time Assistant City Solicitor.  This position reports to the City Solicitor and assists in representing the City in all legal proceedings and serving as corporate counsel to the Mayor, department heads, and other city officials.  Duties include conducting legal research, advocating on behalf of the City in state and federal courts, representing the City before state boards, commissions and other state agencies, commencing and prosecuting legal actions on behalf of the City, preparing and responding to litigation pleadings and discovery, participating in labor negotiations and resolving union grievances, rendering legal opinions, advising municipal officers, departments, commissions and boards, preparing responses to public records requests, and drafting and reviewing municipal contracts.

 

Applicant must be a resident of Brockton or agree to take residency within one year from date of hire.  Experience in municipal law, land use, labor and employment law, or general litigation is a plus.  Twenty-one (21) hours per week.  Position includes medical insurance and other fringe benefits.  Salary starts at $51,144.

 

An Affirmative Action/Equal Opportunity Employer.

 

Interested individuals should forward their resume, cover letter and writing sample to:

 

Philip C. Nessralla, Jr., City Solicitor

Law Department

City Hall – 45 School Street

Brockton, MA 02301

 

Tel.  (508) 580-7110

Fax:  (508) 580-7112

e-mail: law@cobma.us

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